At SHAHAA, we respect your privacy and are committed to protecting your personal information.
When you shop with us, we may collect information such as your name, phone number, email address, billing and shipping address, order details and payment-related information necessary to process your purchase.
Payments are processed through authorized third-party payment partners. SHAHAA does not directly store your complete card or banking credentials.
We may share necessary information with trusted service providers such as payment gateways, logistics partners and technology providers solely for operating our business and fulfilling your order.
We do not sell or rent your personal information to third parties.
By using our website, you acknowledge the practices described in this Privacy Policy.
Welcome to SHAHAA.
By accessing our website or purchasing from SHAHAA, you agree to these Terms & Conditions.
We make every reasonable effort to display our denim, washes and colours accurately. However, colours may appear slightly different depending on your screen, lighting and individual characteristics of washed denim.
Minor variations in shade, fading or finishing can occur as part of the denim washing and manufacturing process and are not necessarily manufacturing defects.
SHAHAA denim is designed around our own fit and measurement specifications. Sizing may therefore differ from other brands.
Customers are encouraged to review the size guide and available fit information before placing an order.
All prices displayed on our website are in Indian Rupees (INR). Applicable taxes will be handled/displayed in accordance with the information shown at checkout and applicable law.
An order is considered confirmed after successful placement and confirmation through our website.
SHAHAA reserves the right to cancel an order in exceptional circumstances, including payment issues, suspected fraud, incorrect pricing, stock discrepancies or other operational errors. Where payment has already been collected for an order cancelled by us, the applicable amount will be refunded.
Payments may be processed through authorized third-party payment gateways and payment service providers.
The SHAHAA name, branding, photographs, videos, designs, graphics, website content and other original brand material belong to SHAHAA or their respective rights holders and may not be commercially reproduced or used without authorization.
SHAHAA may update these Terms & Conditions from time to time. The version displayed on our website at the relevant time will apply, subject to applicable law.
SHAHAA currently delivers to serviceable locations across India.
Orders are generally processed within 1–2 business days after confirmation.
Most orders are expected to arrive within approximately 3–7 business days after dispatch, depending on the delivery location and courier serviceability.
Delivery timelines are estimates and may occasionally be affected by circumstances outside our control, including courier delays, weather, public holidays or disruptions in the delivery network.
Once your order has been dispatched, tracking information will be shared through the contact details provided while placing the order, where available.
Customers are responsible for providing complete and accurate shipping information. If you notice an error after placing your order, contact us as soon as possible. We will try to assist before dispatch, although address changes cannot always be guaranteed.
If you receive an incorrect item or a product that has been damaged in transit, please contact SHAHAA promptly with your order details and supporting photographs/video so that our team can review the issue.
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